Speaking of availability! The driver of the Sports Van shown above drove for two days from Tennessee to deliver it to an online buyer in my area. Needing a VIN Verification to mail back to his home office for processing California registration for his customer, he phoned me at 7:30 a.m. anxious for quick service because he had to deliver the van to the buyer, then catch a flight for Chicago before noon on the same day.
Although closed for service at 7:30 a.m I offered to assist him as soon as he could get to my office, even though I had a 10:00 a.m. appointment in Vallejo.
My cross country driver left my office a happy man. I completed the Reg31 form promptly and sent him on his way.
I call that service with a capital "S"
That is my mission. Provide the best possible service to my clients and treat them like family. I enjoy my work mainly because I help a lot of good people daily.
P.S. I made it to Vallejo on time by 10:00 a.m. exactly. Smiles all around.
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